Shipping Policy

Shipping Policy – Dawn Avenue

This Shipping Policy outlines how orders are processed and delivered when you shop with Dawn Avenue. Our shipping operations follow the best practices supported by Shopify to ensure reliability and transparency.

Order Processing
Orders are typically processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Please note that high order volumes or unforeseen delays may extend processing times slightly.

Shipping Times
Estimated delivery times vary depending on your location:

  • United States: 5–10 business days

  • International: 7–15 business days

Shipping times are estimates and may be affected by customs, carrier delays, weather conditions, or other factors beyond our control.

Shipping Costs
Shipping fees are calculated at checkout based on your location and selected shipping method. From time to time, we may offer free shipping promotions.

Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your package in real time.

Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the customer’s responsibility.

Incorrect Addresses
Please ensure that your shipping address is accurate at checkout. Dawn Avenue is not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at support@dawnavenue.shop.

Lost or Stolen Packages
Dawn Avenue is not responsible for lost or stolen packages confirmed as delivered by the carrier. If you experience this issue, we recommend contacting the shipping carrier directly.

Delayed Shipments
While we strive to deliver your order on time, delays can occur due to circumstances outside our control. We appreciate your patience and understanding.

Contact Us
If you have any questions about this Shipping Policy, please contact us:

Dawn Avenue
Email: support@dawnavenue.shop